Posts By
Ellen Thompson
Call Recording Now Available on Jess

Call Recording Now Available on Jess

You can now record incoming calls on Jess. The call recording feature creates audio-based recordings of your telephone conversations and attaches them to your leads. Listen to calls from the Jess dashboard to qualify leads, evaluate your...

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Google Analytics Realtime Reports

Google Analytics Realtime Reports

As the name suggests, Google Realtime reports let you see what is happening on your website right now. In particular, you can see what locations and sources your visitors are coming from, what pages they are viewing, the content they are...

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What is CNAM?

What is CNAM?

CNAM is the acronym for Caller ID Name. If you have a mobile phone, you have already seen CNAM tracking in action. It’s the technology that lets you see who is calling when that person is unknown to you. Part of what you pay for with call...

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